Q: Do You accept insurance payments?
Answer: Yes, we accept most United Behavioral Health, Cigna, and Aetna insurance plans as payment for therapy sessions. We recommend contacting your insurance provider to confirm coverage details and any potential co-pays or deductibles. Additionally, we can provide documentation for out-of-network reimbursement if necessary.
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Q: Can I pay for therapy sessions without using insurance?
Answer: Yes, you can conveniently pay using a debit or credit card. Clients purchasing premarital counseling packages can use AfterPay as an additional form of payment.
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Q: When are payments due?
Answer: Payments are due 24 hours before each service. If you do not cancel your appointment at least 24 hours in advance, you will be charged the full service fee.
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Q: Is virtual therapy as effective as in-person therapy?
Answer: Yes, numerous studies have shown that virtual therapy can be just as effective as in-person therapy for many conditions. The success of therapy often depends on the therapeutic relationship and the commitment of both the client and the therapist, rather than the medium through which it is delivered.
Q: What happens if I cancel my session?
Answer: We get it. Things happen. Clients who cancel sessions at least 24 hours before the scheduled appointment will not be charged the service fee. Clients who fail to cancel 24 hours before the scheduled service will be charged the full service fee.
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Q: Do you provide in-person services?
Answer: All services provided by Flow Therapy are virtual.
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Q: What populations do you serve?
Answer: We serve children/adolescents (8 -17) and adults (18 and up) in the state of Maryland.
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Q: Are your therapists licensed to prescribe medicine?
Answer: No, our providers are not licensed to prescribe medicine. A referral will be made for those in need of psychiatric services.
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Q: How long are your therapy sessions?
Answer: Standard therapy sessions are 45 minutes.
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Q: How long does treatment last?
Answer: Treatment duration is dependent on individual necessity. However, clients have the right to end treatment whenever they decide to and for whatever reason.
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