Frequently Asked Questions

Online Therapy in Maryland

Where is Flow Therapy located, and who do you serve?

Flow Therapy is a Maryland-based virtual therapy practice registered in Fort Washington, MD. While our business is based in Fort Washington, we provide online therapy services to clients throughout the entire state of Maryland. Since all services are virtual, we are able to work with children, teens, and adults across Maryland.

What areas of Maryland do you serve?

Although Flow Therapy is registered in Fort Washington, MD, our licensed therapists serve clients statewide through secure online therapy. We frequently work with clients in:

Prince George’s County
Montgomery County
Baltimore City
Baltimore County
Anne Arundel County
Howard County
Charles County
Frederick County

All therapy services are provided virtually to Maryland residents.

What populations and ages do you work with?

We provide online therapy in Maryland for:

Children and adolescents (ages 8–17)
Adults (18 and older)

Our therapists support clients navigating anxiety, depression, trauma, stress, emotional regulation challenges, and major life transitions.

What issues do you help with in therapy?

Flow Therapy provides evidence-based therapy for a range of concerns, including:

Anxiety and chronic stress
Depression and mood concerns
Trauma and emotional regulation
Life transitions and burnout
Relationship and family stress
Child and adolescent mental health

Services are personalized to meet each client’s individual needs.

Do you accept insurance for therapy in Maryland?

Yes. Flow Therapy accepts many major insurance plans for online therapy in Maryland, including CareFirst, BlueCross Blue Shield, UnitedHealthcare, Aetna, Cigna, and Ascension/SmartHealth.

Coverage, co-pays, and deductibles vary by plan. We recommend contacting your insurance provider to confirm your benefits. Out-of-network documentation (superbills) may be provided when applicable.

Can I pay for therapy without using insurance?

Yes. Self-pay therapy options are always available. Many clients choose self-pay for increased privacy, flexibility, or to avoid insurance limitations. We accept debit and credit cards, and AfterPay is available for premarital counseling packages.

When are payments due?

Payments are due 24 hours before each scheduled session. Appointments not canceled at least 24 hours in advance will be charged the full service fee.

Is online therapy as effective as in-person therapy?

Yes. Research shows that virtual therapy can be just as effective as in-person therapy for many mental health concerns. Outcomes are influenced more by the therapeutic relationship and consistency of care than by the format of sessions. Online therapy also allows Maryland residents to access care conveniently from anywhere in the state.

Is online therapy secure and confidential?

Yes. All therapy sessions are conducted through a secure, HIPAA-compliant telehealth platform. Client privacy and confidentiality are top priorities at Flow Therapy.

Do you offer in-person therapy services?

No. All Flow Therapy services are provided virtually. This allows us to serve clients across Maryland without geographic limitations.

Can parents be involved in therapy for children or teens?

Yes. When clinically appropriate, parent or caregiver involvement may be included in child and adolescent therapy to support progress outside of sessions while maintaining appropriate confidentiality.

Do you offer evening or after-school appointments?

Availability varies by clinician. Evening and after-school appointments are limited and tend to fill quickly, so clients are encouraged to book as soon as openings are available.

What happens if I need to cancel my session?

We understand that things come up. Sessions canceled at least 24 hours in advance will not be charged. Sessions canceled with less than 24 hours’ notice will be charged the full service fee.

How long are therapy sessions?

Standard therapy sessions are 45–53 minutes, consistent with clinical best practices.

How long does therapy last?

The length of therapy varies based on individual needs and goals. Some clients benefit from short-term support, while others choose longer-term therapy. Clients may end treatment at any time, for any reason.

Can your therapists prescribe medication?

No. Our therapists do not prescribe medication. If medication management is needed, appropriate referrals to licensed psychiatric providers will be provided.

How do I get started with therapy at Flow Therapy?

Getting started is simple. You can request an appointment directly through our online booking system. After scheduling, you’ll receive access to our secure client portal to complete intake forms and prepare for your first session.

Do you have a waitlist if appointments are full?

Yes. If immediate appointments are unavailable, you may request to be added to our waitlist. Clients are contacted as openings become available.

Is Flow Therapy a good fit if I’m not sure what I need yet?

Yes. Many clients begin therapy unsure of where to start. Your therapist will help clarify goals and determine the best approach during early sessions.

What makes Flow Therapy different from other Maryland therapy practices?

Flow Therapy is a Maryland-based virtual therapy practice offering evidence-based, culturally responsive care. We work with children, teens, and adults using practical, real-world strategies designed to support emotional well-being and sustainable growth.

Flow Therapy provides online therapy in Maryland for children, teens, and adults. Our licensed therapists offer evidence-based mental health support through secure, HIPAA-compliant virtual sessions. We accept major insurance plans and offer self-pay therapy options for clients seeking flexibility and privacy. If you’re searching for a Maryland therapist who works with kids, adolescents, and adults, Flow Therapy makes it easy to get started with online counseling from anywhere in the state.