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Does CareFirst Insurance Cover Online Therapy in Maryland?

If you have CareFirst insurance and you are thinking about starting therapy, one of the first questions you might have is simple and important: Does CareFirst cover online therapy in Maryland?


The short answer is yes, many CareFirst plans do cover online therapy, including virtual therapy sessions with licensed providers in Maryland. However, coverage can look a little different depending on your specific plan, which is why understanding the basics ahead of time can make getting started much easier.


This guide breaks it down in plain language so you know what to expect and how to move forward with confidence.


Is Online Therapy Covered by CareFirst in Maryland?


CareFirst BlueCross BlueShield generally provides coverage for mental health services, including telehealth and online therapy, when services are delivered by a licensed provider and are considered medically necessary.


Since online therapy is now widely accepted as an effective form of mental health care, many CareFirst plans treat virtual therapy the same way they treat in-person therapy.

This means that for many Maryland residents, online therapy sessions may be covered just like traditional office visits.


That said, coverage details depend on your individual CareFirst plan.


CareFirst insurance card on a desk beside a laptop showing a virtual therapy session, representing online therapy coverage in Maryland.

What Types of Therapy Are Usually Covered?


CareFirst plans often cover online therapy for concerns such as:

  • Anxiety and stress

  • Depression and mood concerns

  • Trauma and emotional regulation

  • Life transitions and burnout

  • Child and adolescent mental health

  • Ongoing therapy and short-term support

Coverage typically applies to therapy provided by licensed clinicians, including licensed professional counselors, licensed clinical social workers, psychologists, and other credentialed mental health providers.


What Can Affect Your CareFirst Coverage?

Even when online therapy is covered, a few factors can affect what you pay out of pocket:


Your Specific Plan

Some CareFirst plans require a copay for each session, while others apply therapy services toward a deductible before coverage kicks in.


Copays and Deductibles

Depending on your plan, you may have:

  • A set copay per session

  • A deductible that must be met first

  • Coinsurance after the deductible


Network Status

Seeing an in-network provider typically results in lower out-of-pocket costs. Some plans also offer out-of-network benefits, which may allow for partial reimbursement.


Because plan details vary, it is always a good idea to confirm benefits directly with CareFirst before your first appointment.


How to Check If Your CareFirst Plan Covers Online Therapy


If you want clarity before booking, here are a few simple steps you can take:

  1. Log into your CareFirst member portal and review your mental health benefits.

  2. Call the number on the back of your insurance card and ask about outpatient mental health or behavioral health services.

  3. Ask specifically about coverage for virtual or telehealth therapy in Maryland.

  4. Confirm whether your plan has a copay, deductible, or session limits.


Taking these steps ahead of time can help you avoid surprises and feel more prepared.


Why Many Maryland Clients Choose Online Therapy With CareFirst


Online therapy has become a popular option for many CareFirst members in Maryland because it offers flexibility without sacrificing quality of care.

Some of the benefits include:

  • Attending therapy from home or another private space

  • Fewer scheduling barriers

  • No commute time

  • Greater consistency with sessions

  • Access to licensed Maryland therapists statewide


For children, teens, and adults alike, virtual therapy can be an effective and convenient way to get support.


What If I Prefer to Self-Pay Instead?

Even if you have CareFirst insurance, some people choose self-pay therapy instead.

Clients may prefer self-pay for reasons such as:

  • Wanting more flexibility

  • Avoiding insurance limitations

  • Keeping therapy off their insurance record

  • Continuing care without interruptions


Self-pay is always an option, and many clients choose it intentionally, even when insurance is available.


Online Therapy in Maryland With CareFirst


Flow Therapy provides online therapy in Maryland for children, teens, and adults. We accept many CareFirst insurance plans and also offer self-pay options for clients who prefer flexibility.


All therapy services are provided virtually using a secure, HIPAA-compliant platform, allowing Maryland residents to access care from anywhere in the state.


Ready to Get Started?

If you have CareFirst insurance and are considering online therapy, getting started does not have to be complicated.


You can request an appointment through our secure online booking system and our team can help guide you through the next steps.


Flow Therapy offers online therapy in Maryland for children, teens, and adults, with both insurance and self-pay options available. If you are ready to begin, you can book your appointment today.


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This website and its contents are not intended to serve and do not serve as a substitute for medical treatment, advice, or diagnosis. Seek medical attention

if you are in need of medical treatment, advice, or an evaluation. Call 911 immediately if you are experiencing a mental health emergency.

© 2020 by Flow Therapy, LLC.

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